I’m not sure if anyone was having this same issue I am, but if so, hopefully this is our fix. I’m downloading them now to see if this was MY issue, I’ll let y’all know if it works.
I thought they had already installed but they hadn’t. I discovered that you have to go into the launcher, click the 3 dots next to the Ark game, hit Manage DLC’s and click on them to actually install them.
Ark would load for me but when I would try to load the Crystal Isles map, it would shoot me back to the home screen. I discovered that Add On DLC’s, even though you click “Download” through the Epic store when purchasing, they don’t actually download. I have Ark through the Microsoft store but that gave version pulls from XBox and Xbox players don’t have Crystal Isles. My main reason for downloading Ark through Epic was for Crystal Isles. So I was kinda having the same issue, that’s how I landed on this page. But then again, a lot of people haven't got this problem at all, and some that do is on the Steam version of the game so. Makes me suspect there's a problem with how the Epic Games version of Ark is talking to Steam. With the DefaultPlatformService line removed the game both gives me a splash screen and is running enough to give me an entry in the task manager and even make it to the loading screen before the new crash. Now, I'm pretty sure removing things like this isn't really fixing anything other than introducing other problems, but since the game can load a bit further before displaying the "new" problem it seems like it is related in some way.
One segment at a time until I got the same result, then one line at a time until the single line was identified. When the file was identified I opened it up in Notepad++ and did the same thing with the code. Then I put the folder back and removed one file at a time from that folder until I got the same result. I removed one folder at a time from the install until the game did something other than just silently crash. Wow - how did you manage to manage to narrow it down to "DefaultPLatrofmService=SteamEOSComposite" ?
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